DigitalShopi Digital Products Delivery Policy
At DigitalShopi, we are committed to providing you with a seamless and convenient experience when it comes to the delivery of our digital products. Please review our delivery policy to understand how we handle the delivery of your digital purchases.
1. Instant Delivery:
The majority of our digital products are available for instant download or access immediately after your purchase is completed. Upon successful payment, you will typically receive an email confirmation containing download links or access instructions. This means you can start using your digital product right away.
2. Download Links:
For downloadable digital products such as software, templates, or design assets, we will provide you with secure and convenient download links. These links will be accessible via the email confirmation you receive after your purchase, as well as through your DigitalShopi account if you have one.
3. Access Codes or License Keys:
Some digital products, especially software and online courses, may require license keys or access codes for activation or enrollment. These codes will be delivered to you via email or can be found within your DigitalShopi account.
4. Account Access:
If you've purchased digital products that involve account creation on third-party platforms (e.g., online courses or membership sites), we will provide you with instructions on how to set up and access your account. This information will be included in your email confirmation.
5. Support and Assistance:
Our customer support team is available to assist you with any delivery-related issues or questions you may have. If you encounter difficulties with your digital product delivery, please don't hesitate to reach out to us via the contact information provided on our website.
6. Delivery Times for Customized Products:
In some cases, such as the creation of customized digital designs or services, delivery times may vary. We will communicate estimated delivery times clearly during the purchase process, and we'll keep you informed of any delays, if applicable.
7. Refunds and Returns:
Since digital products are typically non-returnable and non-refundable due to their intangible nature, please carefully review product details and compatibility before making a purchase. If you believe you have received a defective or incorrect digital product, contact our customer support team for assistance.
We strive to make your digital product delivery experience as smooth as possible. If you have any questions or require further clarification about our delivery policy, please reach out to us. Thank you for choosing DigitalShopi for your digital product needs.